Apple Watch Ultra Repair in Düsseldorf
The Ultra is built for sport and the outdoors, with a titanium case and flat sapphire glass. It rarely breaks, but when it does, it is usually from a knock right on the edge.
No appointment
Just walk in
Price up front
Only then do we start
Usually 20–60 minutes
For most repairs
What we repair on the Apple Watch Ultra
Screen repair
Cracked glass, black spots, lines across the picture or touch that no longer responds everywhere.
Learn moreBattery replacement
The device no longer lasts a day, switches off in the cold or shuts down at 30 percent.
Learn moreWater damage repair
Dropped in water, caught in the rain or a drink spilled over it. Every hour counts here.
Learn moreWhat to know about the Apple Watch Ultra
Sapphire glass and a raised rim
The glass sits flat in the titanium frame, which protrudes at the edges and protects it. Scratches are rare on sapphire; breaks come from hard knocks on the edge. In that case we replace the glass and the screen together.
Ultra and Ultra 2 in the same case
Both generations have the same 49-millimetre case and the same design. The generation still matters to us, because the screens are different.
Diving after the repair
From the factory, the Ultra is water-resistant to 100 metres. After opening it, we fit a new seal, but nobody can guarantee that rating afterwards. You should no longer use a repaired Ultra for diving.
How the repair works
We look at your device
We find the fault and check whether anything else is affected.
You get the price
You get the price and a time estimate before we open the device. We only start once you agree.
Repair and test
After the repair we test touch, camera, speaker and charging before you get your device back.
Questions about Apple Watch Ultra repair
Sapphire glass and a raised rim: what does that mean for the Apple Watch Ultra?
The glass sits flat in the titanium frame, which protrudes at the edges and protects it. Scratches are rare on sapphire; breaks come from hard knocks on the edge. In that case we replace the glass and the screen together.
Ultra and Ultra 2 in the same case: what does that mean for the Apple Watch Ultra?
Both generations have the same 49-millimetre case and the same design. The generation still matters to us, because the screens are different.
Diving after the repair: what does that mean for the Apple Watch Ultra?
From the factory, the Ultra is water-resistant to 100 metres. After opening it, we fit a new seal, but nobody can guarantee that rating afterwards. You should no longer use a repaired Ultra for diving.
Can an Apple Watch even be opened?
Yes, but it is glued shut and tightly built. The screen and battery can be replaced. After opening, though, the seal is no longer the factory one. We reseal it properly, but we won't promise you it's waterproof afterwards. We'd rather tell you that beforehand than surprise you with it later.
Will I lose the manufacturer's warranty on my Apple Watch Ultra?
The Apple Watch Ultra is still young enough for this question to matter. If your device is still under warranty and there's no drop or liquid damage, go to the manufacturer first. We advise you to do that even if it means we don't get the repair. If you caused the damage yourself, the warranty doesn't apply anyway, and then we are the faster and usually cheaper option.
How much does it cost to repair my Apple Watch Ultra?
That depends on which part is affected and whether you want a higher-quality or a cheaper replacement part. We look at your device for free and give you a quote. Then you can decide in your own time whether you want us to repair it. The fastest way is the repair request form or a quick call.
Do I need an appointment for the Apple Watch Ultra repair?
No, you can simply come to our shop at Münsterstraße 111 in Düsseldorf-Derendorf during opening hours. A quick call beforehand is still worth it, though, because then we can get the right part ready and you're back out sooner.
Will my data be kept during the Apple Watch Ultra repair?
Yes. For the screen, battery, charging port and camera, we don't touch your storage. Making a backup beforehand is still a good habit, because something can theoretically go wrong whenever a device is opened. If we need to get into your system for a test, we ask you first.
Still have a question? Call us on 0211 26134549 or send us a repair request.
Get your Apple Watch Ultra checked now
Tell us what is wrong with your Apple Apple Watch Ultra. We take a look and get back to you with the price and how long it takes.
- No obligation: a request is not an order
- Free diagnosis and quote
- A phone number or email is all we need
What is broken?
You can choose more than one. Not sure? Then pick “Something else”.
Please choose at least one problem.
The other Apple Watch Ultra models
Same year, same build, but not always the same replacement part.
Other Apple Watch models
Your model isn't listed? Just give us a call. We repair many more models than we list here. Go to the Apple repair overview.
Get your Apple Watch Ultra repaired now
Tell us what's not working. We'll have the right part ready, so you don't wait longer than you need to.
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