Samsung Galaxy S24 Ultra Repair in Düsseldorf

Up to the S23 Ultra, the screen wrapped over the sides. On the S24 Ultra it is flat, so a drop on the corner hits the glass directly less often.

The pen charges inside the phone and is recognised via Bluetooth. If it stops responding, we first check the slot and the coil inside it before we talk about a new pen.

The main camera, the ultra-wide and the two telephoto cameras are separate modules. If only the long zoom shows a black image, we replace just that one part.

The Galaxy S24 Ultra is still young enough for this question to matter. If your device is still under warranty and there's no drop or liquid damage, go to the manufacturer first. We advise you to do that even if it means we don't get the repair. If you caused the damage yourself, the warranty doesn't apply anyway, and then we are the faster and usually cheaper option.

That depends on which part is affected and whether you want a higher-quality or a cheaper replacement part. We look at your device for free and give you a quote. Then you can decide in your own time whether you want us to repair it. The fastest way is the repair request form or a quick call.

No, you can simply come to our shop at Münsterstraße 111 in Düsseldorf-Derendorf during opening hours. A quick call beforehand is still worth it, though, because then we can get the right part ready and you're back out sooner.

Yes. For the screen, battery, charging port and camera, we don't touch your storage. Making a backup beforehand is still a good habit, because something can theoretically go wrong whenever a device is opened. If we need to get into your system for a test, we ask you first.