Huawei · Huawei Mate 20 Pro

Huawei Mate 20 Pro Repair in Düsseldorf

The Mate 20 Pro was the first Huawei model with a fingerprint sensor under the screen and face unlock using its own sensors. Both sit in the area that gets moved during a screen replacement.

No appointment

Just walk in

Price up front

Only then do we start

Usually 20–60 minutes

For most repairs

Good to know

What to know about the Huawei Mate 20 Pro

Curved screen

The screen wraps around both long edges. We replace the complete screen, glass included, in one piece, and we tell you what it costs before the repair.

Face unlock with its own sensors

The components for it sit at the top, in the notch of the screen. During the replacement we move them from your phone into the new screen, so that unlocking keeps working.

The battery after all this time

A Mate 20 Pro has many years behind it, and the battery is almost always the reason it comes to us. The replacement is a manageable job, and afterwards the phone is fit for everyday use again.

How it works

How the repair works

  1. We look at your device

    We find the fault and check whether anything else is affected.

  2. You get the price

    You get the price and a time estimate before we open the device. We only start once you agree.

  3. Repair and test

    After the repair we test touch, camera, speaker and charging before you get your device back.

Frequently asked questions

Questions about Huawei Mate 20 Pro repair

Curved screen: what does that mean for the Huawei Mate 20 Pro?

The screen wraps around both long edges. We replace the complete screen, glass included, in one piece, and we tell you what it costs before the repair.

Face unlock with its own sensors: what does that mean for the Huawei Mate 20 Pro?

The components for it sit at the top, in the notch of the screen. During the replacement we move them from your phone into the new screen, so that unlocking keeps working.

The battery after all this time: what does that mean for the Huawei Mate 20 Pro?

A Mate 20 Pro has many years behind it, and the battery is almost always the reason it comes to us. The replacement is a manageable job, and afterwards the phone is fit for everyday use again.

Is a repair still worth it for the Huawei Mate 20 Pro?

The Huawei Mate 20 Pro is an older device, and it's a fair question. Technically, the screen and battery can still be done; we can get parts for a device of this age, but we have to order them more often. Whether the repair is worth it depends on what the device is worth to you and which part is affected. We'll tell you openly if we wouldn't repair it in your place.

How much does it cost to repair my Huawei Mate 20 Pro?

That depends on which part is affected and whether you want a higher-quality or a cheaper replacement part. We look at your device for free and give you a quote. Then you can decide in your own time whether you want us to repair it. The fastest way is the repair request form or a quick call.

Do I need an appointment for the Huawei Mate 20 Pro repair?

No, you can simply come to our shop at Münsterstraße 111 in Düsseldorf-Derendorf during opening hours. A quick call beforehand is still worth it, though, because then we can get the right part ready and you're back out sooner.

Will my data be kept during the Huawei Mate 20 Pro repair?

Yes. For the screen, battery, charging port and camera, we don't touch your storage. Making a backup beforehand is still a good habit, because something can theoretically go wrong whenever a device is opened. If we need to get into your system for a test, we ask you first.

Still have a question? Call us on 0211 26134549 or send us a repair request.

Request

Get your Huawei Mate 20 Pro checked now

Tell us what is wrong with your Huawei Huawei Mate 20 Pro. We take a look and get back to you with the price and how long it takes.

  • No obligation: a request is not an order
  • Free diagnosis and quote
  • A phone number or email is all we need
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