Sell Your Phone in Düsseldorf
We buy used and broken iPhones and Samsung Galaxy phones. We name the price once we have seen the device, and then you decide.
The price before you sell
We look at the device and tell you the price. You are under no obligation to sell afterwards.
How selling your phone works
Three steps, and none of them commits you to anything before you know the price.
Tell us the model and condition
Write to us with your model, how much storage it has and what is not working properly. One or two photos help. Or come to our shop at Münsterstraße 111 in Düsseldorf-Derendorf with the device, no appointment needed.
We take a look at the device
In the shop we check the screen, housing, battery and the most important functions. After that we tell you the price for exactly this device.
You decide
If you are happy with the price, we buy the device. If not, you simply take it home again.
What determines the price
Naming a buying price without looking at the device would be guesswork. These are the points we check, and you can check most of them yourself beforehand.
Model and storage
The newer the model and the larger the storage, the more a device is usually worth. On an iPhone you will find both under Settings > General > About.
Screen
A crack in the glass, dark patches, lines or a touchscreen that does not respond everywhere lower the price. Fine scratches matter less.
Back and frame
Cracked back glass or dents in the frame catch every buyer's eye. Normal signs of use are part of any used phone.
Battery
An iPhone shows how much capacity the battery has left under Settings > Battery. An aged battery lowers the price, but it is no reason not to offer the device.
Face ID, Touch ID and cameras
If Face ID or Touch ID no longer works, this often cannot be fully fixed, because the sensors are paired with the logic board. We check cameras, speakers and buttons in the same way.
Water damage
A phone that has got wet can still develop faults later on. Please tell us openly if it has had water damage. That is part of a fair assessment.
Activation Lock has to be off
If an iPhone is still linked to an Apple ID and “Find My” is on, it cannot be set up again after a reset. On a Galaxy, the Google account and the Samsung account protect the device in the same way. As long as a lock like this is active, nobody can use the device again. That is why it has to be off before any sale, with us just as with a private buyer.
Six things to do before you hand over your phone
The order matters: first back up and sign out, then reset. If you do it the other way round, you end up with a locked device.
- Back up your dataMake a backup to iCloud, to Google or Samsung, or to your computer. Once the device is reset, your photos, chats and contacts are deleted from it.
- On an iPhone: sign out of your Apple IDIn Settings, tap your name at the top and then “Sign Out” at the very bottom. Entering your Apple ID password also switches off “Find My”.
- On a Galaxy: remove your accountsUnder Settings > Accounts and backup > Manage accounts, remove your Samsung account and your Google account.
- Reset to factory settingsOnly now do you reset the device. On an iPhone you do this under Settings > General > Transfer or Reset iPhone. On a Galaxy you will find it under Settings > General management > Reset.
- Take out the SIM cardRemove the SIM card. If you use an eSIM, it is best to check with your mobile provider beforehand how to move it to your new phone.
- Bring whatever you still haveThe invoice, the original box and the charging cable are not required. The invoice does show where the device came from, though.
Repair or sell?
You do not have to get a broken phone repaired before you can part with it. Sometimes the repair is worth it, though, because a working device is worth more.
Repair first
When the damage lowers the value
When you sell, a cracked screen or a weak battery often costs you more than the repair would. The diagnosis is free, even if you decide against the repair afterwards. That way you know what the repair would cost before you decide.
Sell straight away
When the repair does not pay off
With an older device, a bigger repair often does not add more value than it costs. In that case you sell it as it is. We also buy broken iPhones and Galaxy devices, and the fault is reflected in the price.
Questions about selling your phone
Do you also buy broken phones?
Yes. We buy not only used but also broken iPhones and Samsung Galaxy devices. The fault is reflected in the price. Tell us beforehand what is not working, and we will check exactly that part.
How much will I get for my phone?
That depends on the model, the storage and the condition, in other words on how the screen, housing and battery look and whether every function works. That is why we name the price after we have looked at the device. After that, you decide whether to sell.
Do I need an appointment to sell my phone?
No. You can come to our shop at Münsterstraße 111 in Düsseldorf-Derendorf during opening hours without an appointment. If you like, you can send us the model and condition via WhatsApp beforehand.
What do I need to do to my iPhone before selling it?
Back up your data and sign out of your Apple ID. This also switches off “Find My” and Activation Lock. Only then do you reset the iPhone. As long as Activation Lock is on, nobody can set the device up again.
Is it worth having my phone repaired before selling it?
With a cracked screen or a weak battery it often is, with an older device and more serious damage it usually is not. The diagnosis with us is free, even if you decide not to have the repair done. That way you know what the repair would cost before you decide.
Offer your phone
Model, condition and locks in just a few clicks. We then get back to you, and we name the binding price once we have seen the device.
Which phone would you like to sell?
We buy iPhones and Samsung Galaxy phones, used or broken.
How to reach us
Or drop by without an appointment: Münsterstraße 111, 40476 Düsseldorf-Derendorf
- Monday – Friday10:00 – 19:00
- Saturday10:00 – 18:00
- SundayClosed
Is your old phone still lying in a drawer?
Bring your iPhone or Galaxy to our shop at Münsterstraße 111 in Düsseldorf-Derendorf, no appointment needed. We take a look at it and tell you the price. Whether you sell is up to you afterwards.
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