Data Recovery in Düsseldorf
The device no longer starts, but the photos of recent years are still on it. Tell us straight away that the data is what matters most to you — then we go about it differently than with a normal repair.
Data first
Tell us straight away
Price upfront
Before we start
An honest answer
Instead of empty promises
When data can still be saved
- The device no longer starts, but the data is still on it
- The screen is dead and there is no backup
- After a drop it is stuck in a boot loop
- After contact with water nothing can be accessed anymore
- The last backup is months old
If a phone no longer starts, that does not mean the data is gone. With most faults the storage chip is perfectly fine — what is broken is the screen, the battery or a connector. If we get the device running again, your photos are back too.
The chances are best with a broken screen or a faulty battery. Then it is only a matter of getting the device working briefly and copying the data off. Even after water damage we get the data off — for that we clean the logic board first.
The order matters. Tell us before the repair that the data has priority. Some steps that would make sense for a purely functional repair reduce the chances of getting the data back. If we know that in advance, we go about it differently.
We do not promise you a result. Nobody can seriously guarantee that data will come back from a damaged device. What we can promise: after the diagnosis you find out honestly where things stand, and you only pay once you know the price.
How it works with us
Clarify device and goal
You tell us which data matters — photos, contacts, messages or all of it.
Check the condition
We open the device and see whether the storage can be reached. You hear the price afterwards, before we go any further.
Back up and hand over
Whatever we manage to get off, we hand over to you on a storage medium of your choice.
Typical cases for data recovery
- Black screen, no recent backup
- Device only boot-loops after a fall
- Nothing works at all after contact with water
- Faulty charging port, the device can no longer be connected
- Phone was reset by accident
What you should know about data recovery
My phone won't start anymore. Are my photos gone?
Not necessarily. With many faults the storage is undamaged, and what's broken is the screen, the battery or a connector. If we get the device running again, your data is back too. Please tell us straight away that the data comes first.
How much does data recovery cost?
That depends on why the device no longer starts. A broken screen is a different scale of problem from water damage on the logic board. We take a look at the device and tell you the price before we start.
Can you guarantee that the data will come back?
No, and nobody can honestly promise that. With a broken screen the chances are very good; with water damage on the logic board they are much worse. After the diagnosis we tell you honestly how things look instead of promising you something.
Do you look at my data?
No. We work on the device, not on your content. We don't open your photos, messages or contacts. If we need to get into the system for a function test, we tell you beforehand what it's about.
Do I have to give you my passcode?
For many repairs, no. It is handy for the final test, though, because otherwise we can't check whether the touchscreen, camera and speaker really work again. It's your decision. If you'd rather not share the code, we go through the tests together with you when you pick up the device.
Your question isn't here? Call us on 0211 26134549 or send us a repair request.
Request data recovery now
Tell us which device it is and what is wrong with it. We get back to you with the price and how long it takes.
- No obligation: a request is not an order
- Free diagnosis and quote
- A phone number or email is all we need
What brand is your device?
Four short questions. Then we get back to you with the price and how long it takes.
No obligation · No sign-up · We reply as fast as we can
Request data recovery in Düsseldorf now
Bring it in before you let anyone else try something on it. The less has been done to the device beforehand, the better the chances.
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