Book an appointment, or simply drop by
You don't need an appointment with us. Booking one still has an advantage: we have the replacement part for your model ready in advance, and you are back out of the door sooner.
Appointment optional
You can also come without one
Short notice is fine
We agree the time with you
Part ready
We set it aside in advance
Tell us what it is about
Four short questions about your device and the damage, then your contact details. We get back to you with a suitable time.
What brand is your device?
Four short questions. Then we get back to you with the price and how long it takes.
No obligation · No sign-up · We reply as fast as we can
Why you can also just drop in
Most of the time you come to us because something has just broken. Waiting three days for an appointment does not help you then. That is why you don't need one with us: you walk in, we take a look at the device, and usually we get started straight away.
An appointment is mainly worth it if speed matters to you. Then the right replacement part for your model is already waiting when you walk through the door.
- you have a less common model
- you are coming in your lunch break and are short on time
- you are bringing several devices at once
- you are travelling from further away
- you want to be sure everything is ready before you set off
Can't make it to the shop at all? Within Düsseldorf we pick up your device for free and bring it back.
Questions about appointments
Do I even need an appointment?
No. You can simply drop in during our opening hours. An appointment still has one advantage: we get the replacement part for your model ready beforehand, and you're back out sooner.
How quickly can I get an appointment?
Usually at very short notice. Give us a quick call, and we'll find a time together that suits you.
What should I bring to the appointment?
The device and, if you have one, the unlock code. For tablets, the model number from the back helps us. We don't need the charger or the case.
Can I cancel an appointment?
Of course. A quick call is enough, and there are no costs. We just appreciate it if you let us know, so someone else can have the slot.
The quickest way is by phone: 0211 26134549.
Request an appointment now
Tell us your device, the damage and when suits you. We get back to you with a time.
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