Apple · iPhone Duo

iPhone Duo Repair in Düsseldorf

The iPhone Duo is Apple's first foldable iPhone. A foldable has two screens with a hinge in between, so we handle the device with extra care.

iPhone Duo, front and back

No appointment

Just walk in

Price up front

Only then do we start

Usually 20–60 minutes

For most repairs

Good to know

What to know about the iPhone Duo

Two screens, two prices

Inside there is a 7.6-inch foldable screen, outside a regular 5.4-inch one. The outer screen is the much cheaper repair, so please tell us which of the two is damaged.

Nano-texture on the inner screen

The matte surface of the inner screen is part of the display, not a film. It does not tolerate harsh cleaners or a fingernail. If something starts peeling there, bring the device in instead of pulling at it.

We check the hinge too

On every foldable, the hinge is where dust gets inside. If your Duo no longer closes flush or makes a crunching sound, that is the first place we look, because it is often what leads to screen damage later.

Apple Pencil is supported

The Duo works with the Apple Pencil (USB-C). If the pencil stops responding, the cause is the touch layer of the inner screen, not the pencil itself.

How it works

How the repair works

  1. We look at your device

    We find the fault and check whether anything else is affected.

  2. You get the price

    You get the price and a time estimate before we open the device. We only start once you agree.

  3. Repair and test

    After the repair we test touch, camera, speaker and charging before you get your device back.

Frequently asked questions

Questions about iPhone Duo repair

Two screens, two prices: what does that mean for the iPhone Duo?

Inside there is a 7.6-inch foldable screen, outside a regular 5.4-inch one. The outer screen is the much cheaper repair, so please tell us which of the two is damaged.

Nano-texture on the inner screen: what does that mean for the iPhone Duo?

The matte surface of the inner screen is part of the display, not a film. It does not tolerate harsh cleaners or a fingernail. If something starts peeling there, bring the device in instead of pulling at it.

We check the hinge too: what does that mean for the iPhone Duo?

On every foldable, the hinge is where dust gets inside. If your Duo no longer closes flush or makes a crunching sound, that is the first place we look, because it is often what leads to screen damage later.

Apple Pencil is supported: what does that mean for the iPhone Duo?

The Duo works with the Apple Pencil (USB-C). If the pencil stops responding, the cause is the touch layer of the inner screen, not the pencil itself.

Will I lose the manufacturer's warranty on my iPhone Duo?

The iPhone Duo is still young enough for this question to matter. If your device is still under warranty and there's no drop or liquid damage, go to the manufacturer first. We advise you to do that even if it means we don't get the repair. If you caused the damage yourself, the warranty doesn't apply anyway, and then we are the faster and usually cheaper option.

How much does it cost to repair my iPhone Duo?

That depends on which part is affected and whether you want a higher-quality or a cheaper replacement part. We look at your device for free and give you a quote. Then you can decide in your own time whether you want us to repair it. The fastest way is the repair request form or a quick call.

Do I need an appointment for the iPhone Duo repair?

No, you can simply come to our shop at Münsterstraße 111 in Düsseldorf-Derendorf during opening hours. A quick call beforehand is still worth it, though, because then we can get the right part ready and you're back out sooner.

Will my data be kept during the iPhone Duo repair?

Yes. For the screen, battery, charging port and camera, we don't touch your storage. Making a backup beforehand is still a good habit, because something can theoretically go wrong whenever a device is opened. If we need to get into your system for a test, we ask you first.

Still have a question? Call us on 0211 26134549 or send us a repair request.

Request

Get your iPhone Duo checked now

Tell us what is wrong with your Apple iPhone Duo. We take a look and get back to you with the price and how long it takes.

  • No obligation: a request is not an order
  • Free diagnosis and quote
  • A phone number or email is all we need
Prefer to call?0211 26134549
Request a repairStep 4 of 5

What is broken?

You can choose more than one. Not sure? Then pick “Something else”.

Same series

The other iPhone Duo models

Same year, same build, but not always the same replacement part.

Apple

Other iPhone models

Your model isn't listed? Just give us a call. We repair many more models than we list here. Go to the Apple repair overview.

Get your iPhone Duo repaired now

Tell us what's not working. We'll have the right part ready, so you don't wait longer than you need to.

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