Apple · iPad Air

iPad Air Repair in Düsseldorf

The iPad Air sits between the standard iPad and the Pro. When it comes to repairs, there are two worlds: the models with a Home button up to 2019, and those with Touch ID in the top button from 2020 onwards.

iPad Air 11″ (M3), front

No appointment

Just walk in

Price up front

Only then do we start

Usually 20–60 minutes

For most repairs

Good to know

What to know about the iPad Air

Laminated screen from the Air 2

Only on the first iPad Air from 2013 does the glass still sit separately on top of the screen, so there we only replace the glass. From the Air 2 onwards, the glass and the screen are one unit and are replaced together.

Touch ID moves into the button

From the Air 4 onwards there is no Home button any more, and the fingerprint sensor sits in the top button. It is permanently paired with your device. We move it over during the replacement so that Touch ID keeps working.

Lightning or USB-C

Up to the Air 3, the device charges via Lightning, and from the Air 4 via USB-C. We repair the charging port in both cases, and often a thorough clean is already enough.

How it works

How the repair works

  1. We look at your device

    We find the fault and check whether anything else is affected.

  2. You get the price

    You get the price and a time estimate before we open the device. We only start once you agree.

  3. Repair and test

    After the repair we test touch, camera, speaker and charging before you get your device back.

Frequently asked questions

Questions about iPad Air repair

Laminated screen from the Air 2: what does that mean for the iPad Air?

Only on the first iPad Air from 2013 does the glass still sit separately on top of the screen, so there we only replace the glass. From the Air 2 onwards, the glass and the screen are one unit and are replaced together.

Touch ID moves into the button: what does that mean for the iPad Air?

From the Air 4 onwards there is no Home button any more, and the fingerprint sensor sits in the top button. It is permanently paired with your device. We move it over during the replacement so that Touch ID keeps working.

Lightning or USB-C: what does that mean for the iPad Air?

Up to the Air 3, the device charges via Lightning, and from the Air 4 via USB-C. We repair the charging port in both cases, and often a thorough clean is already enough.

What is different about an iPad compared with a phone?

On many iPads, the glass and the screen are two separate parts. If only the glass is cracked and the picture still runs cleanly, replacing the glass is often enough. On a phone, both are bonded together and have to be replaced as one. The battery is also much bigger and needs more time when it is glued in. We see which case applies to your device when we open it, and we tell you beforehand.

Will I lose the manufacturer's warranty on my iPad Air?

The iPad Air is still young enough for this question to matter. If your device is still under warranty and there's no drop or liquid damage, go to the manufacturer first. We advise you to do that even if it means we don't get the repair. If you caused the damage yourself, the warranty doesn't apply anyway, and then we are the faster and usually cheaper option.

How much does it cost to repair my iPad Air?

That depends on which part is affected and whether you want a higher-quality or a cheaper replacement part. We look at your device for free and give you a quote. Then you can decide in your own time whether you want us to repair it. The fastest way is the repair request form or a quick call.

Do I need an appointment for the iPad Air repair?

No, you can simply come to our shop at Münsterstraße 111 in Düsseldorf-Derendorf during opening hours. A quick call beforehand is still worth it, though, because then we can get the right part ready and you're back out sooner.

Will my data be kept during the iPad Air repair?

Yes. For the screen, battery, charging port and camera, we don't touch your storage. Making a backup beforehand is still a good habit, because something can theoretically go wrong whenever a device is opened. If we need to get into your system for a test, we ask you first.

Still have a question? Call us on 0211 26134549 or send us a repair request.

Request

Get your iPad Air checked now

Tell us what is wrong with your Apple iPad Air. We take a look and get back to you with the price and how long it takes.

  • No obligation: a request is not an order
  • Free diagnosis and quote
  • A phone number or email is all we need
Prefer to call?0211 26134549
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What is broken?

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Same series

The other iPad Air models

Same year, same build, but not always the same replacement part.

Apple

Other iPad models

Your model isn't listed? Just give us a call. We repair many more models than we list here. Go to the Apple repair overview.

Get your iPad Air repaired now

Tell us what's not working. We'll have the right part ready, so you don't wait longer than you need to.

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